Privacy Policy

Venera Hair is a small hair salon at 92 Fleet Road, Hampstead, London NW3 2QX. This is a short, plain note on how we look after your information. If you have any questions, email us at venerahair@outlook.com or call 020 3538 0377.

What we collect and why

If you message us through the contact form, we use your name and email only to reply to your enquiry. If you tick the box, we may occasionally email you salon news, and you can unsubscribe at any time. We only collect website analytics or advertising data if you accept cookies. Appointments are booked through Fresha, which handles those details under its own privacy policy.

Cookies and the map

We load no analytics or advertising cookies until you accept them in the cookie banner, and you can change your choice at any time. The contact page shows a Google Map so you can find us; Google may set its own cookies when it loads (see the Google Privacy Policy), or you can use the "Open in Google Maps" link instead.

Who we share it with

We never sell your data. We only share it with the providers that help us run the salon and website, such as Supabase (storage), Vercel (hosting), Google, and Fresha (bookings). Some may process data outside the UK, with appropriate safeguards in place.

Keeping your data, and your rights

We keep your details only for as long as we need them, then delete them. You can ask to see, correct, or delete your data, or withdraw your consent, at any time by emailing venerahair@outlook.com. If you are unhappy with how we have handled it, you can also complain to the Information Commissioner's Office at ico.org.uk.